BILLING
- My Info
- View My Info
- Update My info
- Change my Password
- My Packages
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My Domain
- My Invoice
- Update My CC
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MY INFO |
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My Info
The "My Info" page contains status
and member statistics and a view/update my info and
change my password menu.
Location: My
Info
My Stats
My Stats shows your current status
and the date your account was created.
My Info Menu
My Info Menu contains links to
View My Info,
Update My Info, and
Change My Password.
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| VIEW
MY INFO |
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| 1. View your information on file for
accuracy.
2. You may also wish to add a secondary contact and
email address for your
account by clicking on the Update My Info link.
3. Change your account password by clicking on the
Change My Password link. Make sure you remember to type
in your Current Password to make the change official.
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UPDATE MY INFO |
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Have you recently moved or changed email addresses?
Please update your information here.
You can also select to receive HTML email or Plain Text
emails.
Select your currency if it is not the default setting.
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CHANGE PASSWORD |
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You can change your billing system password here.
NOTE: This
will NOT change your hosting account password.
Please logout to let the changes take affect.
If you forget your password, you can always use the
"forgot password" link
on the login screen. The system will send an email to
the address you have
on file and your password will be RESET. |
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MY PACKAGES |
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View all packages you have signed up for and their
current status.
Package -
This is the name of the package and domain associated
with it. Click the name to see the package specifics.
Price Override
- This field is used for domain pricing and for price
changes. IF it is set to $0.00, this means the no price
override exists.
QTY - This
denotes the quantity of packages or services you have.
Discount -
This is the discount taken off the price of the package.
Start Date
- The is when the package was first purchased or added
to your account. (It may also signify when your account
was added to the billing system).
Renew Date
- This is when your package will renew again.
Renewed On
- This is the LAST time your package was renewed.
Billing Cycle
- This is the billing cycle for your package
Status -
This is the status of your package Pending Status
Light =
Active Status Light =
Suspended Status Light =
Error Status Light =
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MY DOMAIN |
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View all domain names you have associated with your
account
Domain Name
- This is your domain name. Click the [?] link to do a
whois query.
Created On
- IF monitor = yes, this should be the date your domain
was created.
Expires -
If monitor = yes, this should be the date your domain
expires
Monitor -
If yes, we will monitor this domain and notify you
before it expires.
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MY INVOICE |
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| View all invoice, current and past
InvNum -
The invoice number
Amount -
The invoice amount
Total Paid
- the total amount paid
Total Due
- the total remaining due
Date Created
- date the invoice was generate
Due Date -
date the invoice is due
Date Paid
- date of last payment
Payment Method
- last payment method
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UPDATE MY CC |
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| Has your credit card expired? Please update it here.
Enter your new credit card number, select your New
Expiration Data and don't forget to use your password.
Click the Update button to save the changes.
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billing@hostitwise.com
For all you questions about your bill, considering canceling
an order? Please provide us the following information. |
